Return Policy

🔄 Returns Made Easy

Not totally feeling your purchase? No worries — we’ve got you.

To start a return, simply submit a Return Request here. Once approved, we’ll email you a prepaid return shipping label.

🔁 Return Policy Highlights:

  • Returns must be made within 14 days of receiving your order.

  • Items must be unworn, unwashed, and in original condition with tags attached.

  • Underwear is Final Sale

 

📦 A $8 return shipping fee will be deducted from your refund total when using our prepaid label.

⏳ Waiting on a Refund?

If your refund hasn’t hit your account yet, no worries — here’s what to do:

  1. Double-check your bank account to make sure it didn’t sneak in.

  2. Reach out to your credit card provider — sometimes it takes a few days for refunds to officially post.

  3. Check with your bank — they might need a little more time to process the transaction.

If you’ve gone through all these steps and still don’t see your refund, our team’s got you. Shoot us an email at cs@epicstores.com, and we’ll make sure everything gets sorted.