Return Policy
Returns
To be eligible for a return, items must be unworn, unwashed, and undamaged with original tags still attached. All returns must be initiated and shipped out within 14 days from when the item was delivered.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cs@epicstores.com
Shipping
To return your product, you should mail your product to:
EPIC Stores- Returns Dept.
909 Tanger Mall Drive
Riverhead, New York 11901
You will be responsible for a flat $8 shipping cost for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.