Return Policy
🔄 Returns Made Easy
Not totally feeling your purchase? No worries — we’ve got you.
To start a return, simply submit a Return Request here. Once approved, we’ll email you a prepaid return shipping label.
🔁 Return Policy Highlights:
- Returns must be made within 14 days of receiving your order.
- Items must be unworn, unwashed, and in original condition with tags attached.
- Underwear is Final Sale
📦 A $8 return shipping fee will be deducted from your refund total when using our prepaid label.
⏳ Waiting on a Refund?
If your refund hasn’t hit your account yet, no worries — here’s what to do:
- Double-check your bank account to make sure it didn’t sneak in.
- Reach out to your credit card provider — sometimes it takes a few days for refunds to officially post.
- Check with your bank — they might need a little more time to process the transaction.
If you’ve gone through all these steps and still don’t see your refund, our team’s got you. Shoot us an email at cs@epicstores.com, and we’ll make sure everything gets sorted.